These boots had a damaged lace out of the box. My daughter has also only wore them a hand ful of times and the eyes are coming out of the shoe. I am so disappointed. I even commented with the lace problem on Facebook and TUK actually LIKED it. They didn't even try and contact me to send me another lace or ask me about the shoe. Sad. TUK was the bomb when I was a teen. Maybe millenials took over?